Privacy-Policy

1. Introduction

We value your trust and care deeply about your privacy.
This Privacy Policy explains what personal information we collect, how we use it, when we may share it, and what rights you have under the EU General Data Protection Regulation (GDPR).

2. Information We Collect

When you place an order or contact us, we may collect:

your name and surname;
shipping address and phone number;
email address;
order details (items, payment, delivery notes);
any additional data you choose to share (e.g. in messages or emails).

We only collect the information necessary to process your order and improve our services.

3. How We Use Your Information

We use your personal data to:

process and deliver your order;
contact you about your order or inquiry;
comply with legal obligations (e.g. tax and accounting laws);
improve our customer experience;
send updates or special offers (only with your consent).

You can unsubscribe or withdraw your consent for marketing messages at any time.

4. When We Share Information

We never sell or share your personal data for advertising.
We only share information when it’s necessary to fulfill your order:

with delivery services — to ship your order;
with payment providers — to process payments;
with authorities — if required by law.

All our partners follow GDPR or equivalent data protection standards.

5. Data Retention

We store your data only as long as needed to provide our services and comply with legal requirements — usually up to 10 years (as required by tax regulations).
After that, the data is securely deleted.